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Bob Gagnon, CPCU, AIC

Bob Gagnon, CPCU, AIC

Director of Claims

As Director of Claims, Bob monitors claims investigations from the very start and oversees the entire claims management process. Bob is your claims advocate, analyzing coverage, investigating adjustment strategies, and offering guidance until your claim is settled. Sentinel clients benefit from his unique resolution strategies and 30-year career of accumulative experience–from auto appraiser to claim unit supervisor to multiline insurance client management specialist.

Named the Raleigh Claims Association Adjuster of the Year in 2013, Bob is a dedicated professional who values his relationships with carriers and policyholders. He is an active member of the Raleigh Claims Association and the Eastern North Carolina Chartered Property Casualty Underwriters (CPCU) Society Chapter, fostering relationships with colleagues and future industry professionals.

Bob served a three-year term on the prestigious inter-company arbitration panel for Arbitration Forums, Inc., which is charged with rendering binding decisions on disputes between signatory insurance members. A proud U.S. Army veteran and East Carolina University sports fanatic, Bob is a passionate volunteer in the community and has coached both basketball and baseball.

Boards & Memberships

Industry Designations
Chartered Property and Casualty Underwriter (CPCU)

Associate in Claims (AIC)


East Carolina University