As Director of Claims, Jacob manages the efforts and deliverables of carrier claims adjusters, completing a wide range of insurance claims analysis. He spearheads the communication with carriers, clients, and team members throughout all stages of the claims process to ensure exemplary claims service.
Jacob joins Sentinel after almost a decade at Liberty Mutual Insurance where he worked as an adjuster and Claims Team Manager. In addition to his claims work Jacob designed and lead companywide training on specific injury claims handling and coverage scenarios to help improve claim handling and results.
The North Carolina native completed his undergraduate studies at Appalachian State University. As an Eagle Scout he enjoys various volunteer work in the community and the outdoors in his free time.