Cara Kephart Billings, CIC, CRM

As Chief Experience Officer, Cara oversees all operational functions of the Risk Management team providing leadership, service, and support to execute clients’ risk programs. Cara acts as an Account Executive on highly technical property and casualty insurance programs, assisting in negotiation and design of program parameters for identified new and renewal accounts.

Cara is an overall technical resource for the firm, backed by more than 20 years’ experience managing Commercial Lines, Marketing, and Operations. She enjoys sharing this knowledge through mentoring and training team members to help enhance the client experience.

A graduate of Appalachian State University, the Kernersville, NC native spends much of her time supporting the numerous gymnastics events and musical activities of her two daughters. As a family, they delight in visiting museums and participating in various nature arts and crafts.