Claims
We may try to avoid them, but losses are bound to happen. For Sentinel, ensuring a smooth and successful claims experience gives us an opportunity to earn our client’s business all over again.
Sentinel’s incomparable claims experience is owed to a concierge approach that puts the distinct needs of each client ahead of the dollar and cents of the claim.
We hope you never have to experience a claim during your partnership with Sentinel.
But if you do, you can expect:
Reporting A Claim
FOR ANY AND ALL CLAIMS OTHER THAN WORKERS’ COMPENSATION:
To have Sentinel file the claim on your behalf (all claims but Worker’s Compensation Claims), please fill out a report from the list below and email our claims team at: claims@sentinelra.com.
To file your claim directly, select your insurance carrier from the lists below and follow the instructions provided. Please have your policy number in hand before contacting your carrier. After you have filed the claim with the carrier, please alert us via email at claims@sentinelra.com, so that we can follow up on the claim for you.
FOR WORKERS’ COMPENSATION CLAIMS
Please select your carrier from the list below and file your claim with them directly.
TO REPORT A CLAIM TO SENTINEL’S PRIVATE CLIENT SERVICES TEAM:
Please complete this form: Private Client Services Claim Reporting Form.
Commercial Lines Carriers
Accident Fund Insurance Co.
866.206.5851
ClaimsExpress@AccidentFund.com
ACE
800.433.0385
After Business Hours: 800.523-9254
AIG
800.910.2667
Allied Ins. Co. / Nationwide
800.421.3535
AmTrust
888.239.3909
Amtrustclaims@qrm-inc.com
Berkley Industrial Comp
When submitting a First Report of Injury, please use our web portal or email FIRSTREPORT@berkindcomp.com
Berkley Southeast Ins. Group
855.802.5273
Auto Glass-Only: 800.452.7449
newclaims@berkleysig.com
Builder’s Mutual Insurance Co.
800.809.4862
noticeofloss@bmico.com
Central Mutual Insurance
888.263.2924
lossnotices@central-insurance.com
Chubb
Workers’ Compensation: 800.699.9916
All Other Claims: 800.252.4670
CNA
877.262.2727 Option 2
lossreport@cnaasap.com
Eastern Dental Insurance Co. (EDIC)
800.898.3342
EMC – Employers Mutual Casualty
888.362.2255
Employers
888.682.6671
Falls Lake Insurance
866.459.1349
Claims-Contact@fallslakeins.com
FCCI Insurance Co.
800.226.3224
newclaim@fcci-group.com
Foremost Insurance Group
800.527.3907
Guard Insurance Group
888.639.2567
claims3@guard.com
iSurity
800.869.3999 (8 am – 5 pm, M-F)
336.870.2514 (After Hours)
claims@isurity.com
Key Risk
Employee’s call Virtual MD: 866.687.0710
Employer’s Call: 866.847.8872
support@keyrisk.com
Liberty Mutual Insurance Co.
Small Business: 844.325.2467
Midsize & Large Business: 800.362.0000
Main Street America
877.425.2467
MEMIC
800.636.4292
Nationwide
800.421.3535
ENEWLOSS@nationwide.com
NCJUA / NCIUA
800.662.7048
claims@ncjua.com
Philadelphia Insurance Co.
800.765.9749
claimsreport@phly.com
Progressive Insurance Co.
800.776.4737
Sedgwick
866.686.0405
7130Navigator@sedgwick.com
Selective
866.281.1991
Workers’ Compensation Claims: wcfnol@selective.com
All Other Claims: csvcenter@selective.com
The Hartford Insurance Co.
Commercial Property: 800.327.3636
Auto Glass-Only: 800.892.8484
Third Coast Underwriters
866.641.2328
ClaimsExpress@3CU.com
Travelers
800.238.6225
First.report@travelers.com
United Heartland
866.206.5851
ClaimsExpress@AccidentFund.com
United States Liability Ins. Co. (USLI)
888.523.5545 (Option 3)
After Hours: 888.875.5231
newlosses@usli.com
Westfield Insurance Co.
800.243.0210 (Option 3)
westfieldccc@westfieldgrp.com
Zenith
800.440.5020
firstcallnewclaim@thezenith.com
Zurich
800.987.3373
usz_carecenter@zurichna.com
Personal Lines Carriers
AIG
888.760.9195
Chubb
800.252.4670
Foremost Insurance Group
800.527.3907
Frontline Insurance
800.675.0145
Hurricane Claims: 866.673.0623
MetLife
800.854.6011
PURE
888.813.7873
claims@pureinsurance.com
Travelers
800.252.4633
Hurricane Season begins June 1st and runs through November 30th.
Visit our Sentinel Storm Center website for essential information on how to effectively prepare and recover from a storm.
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