We may try to avoid them, but losses are bound to happen. For Sentinel, ensuring a smooth and successful claims experience gives us an opportunity to earn our client’s business all over again.
Sentinel’s incomparable claims experience is owed to a concierge approach that puts the distinct needs of each client ahead of the dollar and cents of the claim.
We hope you never have to experience a claim during your partnership with Sentinel.
But if you do, you can expect:
Reporting A Claim
FOR ANY AND ALL CLAIMS OTHER THAN WORKERS’ COMPENSATION:
To have Sentinel file the claim on your behalf (all claims but Worker’s Compensation Claims), please fill out a report from the list below and email our claims team at: firstname.lastname@example.org.
To file your claim directly, select your insurance carrier from the lists below and follow the instructions provided. Please have your policy number in hand before contacting your carrier. After you have filed the claim with the carrier, please alert us via email at email@example.com, so that we can follow up on the claim for you.
FOR WORKERS’ COMPENSATION CLAIMS
Please select your carrier from the list below and file your claim with them directly.
TO REPORT A CLAIM TO SENTINEL’S PRIVATE CLIENT SERVICES TEAM:
Please complete this form: Private Client Services Claim Reporting Form.
Commercial Lines Carriers
Accident Fund Insurance Co.
After Business Hours: 800.523-9254
Allied Ins. Co. / Nationwide
Berkley Southeast Ins. Group
Auto Glass-Only: 800.452.7449
Builder’s Mutual Insurance Co.
Central Mutual Insurance
Workers’ Compensation: 800.699.9916
All Other Claims: 800.252.4670
877.262.2727 Option 2
Eastern Dental Insurance Co. (EDIC)
EMC – Employers Mutual Casualty
Falls Lake Insurance
FCCI Insurance Co.
Foremost Insurance Group
Guard Insurance Group
800.869.3999 (8 am – 5 pm, M-F)
336.870.2514 (After Hours)
Employee’s call Virtual MD: 866.687.0710
Employer’s Call: 866.847.8872
Liberty Mutual Insurance Co.
Small Business: 844.325.2467
Midsize & Large Business: 800.362.0000
Main Street America
NCJUA / NCIUA
Philadelphia Insurance Co.
Progressive Insurance Co.
Workers’ Compensation Claims: firstname.lastname@example.org
All Other Claims: email@example.com
The Hartford Insurance Co.
Commercial Property: 800.327.3636
Auto Glass-Only: 800.892.8484
Third Coast Underwriters
United States Liability Ins. Co. (USLI)
888.523.5545 (Option 3)
After Hours: 888.875.5231
Westfield Insurance Co.
800.243.0210 (Option 3)
Personal Lines Carriers
Hurricane Season begins June 1st and runs through November 30th.
Visit our Sentinel Storm Center website for essential information on how to effectively prepare and recover from a storm.
Your Claims Team
Sherri Walker, CPCU, AIM, AIC, AINS
Director of Claims
Jayme Allen, CAWC
Director of Workers’ Compensation Claims
Thought Leadership Insights