We Are Sentinel

As an independent organization, our mission is to engage the most talented individuals in a team-based environment that consistently provides an exceptional client experience.

We Invest In You

Our employee benefits package goes beyond the basics to ensure that our team feels supported and valued. From health and wellness programs to professional development opportunities, we strive to create an environment where every individual can thrive and achieve their full potential.

At Sentinel, we believe that by investing in our people, we are investing in the future of our company. We are committed to fostering a culture of inclusivity and respect, where everyone has the opportunity to grow and succeed.

“Benefits including health, 401K, and unlimited PTO are on a whole different level with other companies I have previously been employed. It is extremely rare in the current times to find an organization like Sentinel that heavily invests in you and shows that they truly care about the well-being of their employees.”

The Sentinel Spirit

Our culture is defined by the character and personality of our people. The collaboration of our values, traditions, beliefs, behaviors, and attitudes is what makes us unique.

Diversity, Equity, and Inclusion

We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is our most valuable asset. The collective sum of the individual cultures, backgrounds, life experiences, knowledge, innovation, self-expression, capabilities, and skills of our associates represents a significant part of not only our dynamic culture but our reputation and company’s overall achievement. 

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique. 

Diversity, equity, and inclusion fuel our firm. Our unwavering commitment to authenticity, excellence, impartiality, integrity, and respect propels us daily and encourages: 

  • Mutual respect & acceptance of others without biases.
  • Commitment to efforts to build dignity, fairness, & self-esteem.
  • Empowerment, teamwork, & participation permit the representation of all groups & perspectives.
  • Work/life balance through flexible work schedules to accommodate associates’ varying needs.
  • Contributions to the communities we serve to promote a greater understanding & respect for diversity.

Together we strive to create a welcoming environment where our employees’ perspectives and identities are honored.

Safeguarding Our Community

We believe that by being actively involved in community initiatives and charity work, we can truly make a positive impact. Our team understands the importance of supporting local causes, volunteering our time, and contributing to the well-being of those around us. Together, we strive to create a brighter future for all and inspire others to join us in our mission of spreading kindness and compassion. Let’s continue to work together towards building a more caring and inclusive world for everyone.

“Sentinel has a tremendous amount of pride in the work that we do outside of the office in the form of community service. I am proud to be able to give back and make a long-lasting impact. I am thankful Sentinel affords every team member the chance to help make the communities we serve a better place."
“Joining the Sentinel Team feels like you are joining a family. We work hard, we have fun, and we give back. I value and appreciate this firm and the leadership team who allows us to give back through service days and holidays, and through supporting those in our community who need a helping hand.”

Our Recruiting Process

1. Take The Culture Index Survey
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We utilize a Culture Index survey to assess potential candidates. This assessment is a psychometric test, measuring psychological attributes, not cognitive abilities. Candidates are assessed on how they communicate, interact, and problem-solve, to foster a culture of teamwork.
2. Resume Review
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Our team will review your resume and completed Culture Index assessment to see if you are a good match for an open position.
3. Initial Screening
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This screening, normally conducted by a video conference, allows an opportunity for you to learn more about Sentinel and Sentinel to learn more about you.
4. Team Interview
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At this stage, you will have an opportunity to meet with a number of potential colleagues. Depending on the position, you may meet in person or over a virtual meeting. Additional testing may be included at this stage including logic and insurance knowledge assessments.
5. Decision & Offer
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After the team debriefs, hiring decisions are made and you will receive feedback and/or an offer for employment at Sentinel.
6. Onboarding & Training
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Once you’ve accepted the offer, you will receive information about Sentinel’s structured Onboarding and Training process. As part of our onboarding process, you will go through background and MVR checks.
7. Formal 90-Day Reviews
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After your first 90 days of employment, you will have formal feedback from your manager or supervisor and goals set for the upcoming year.
8. Formal Semi-Annual & Annual Reviews
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Once you are past your 90-day probationary period, you will participate in Sentinel’s six-month and annual review processes to assess your individual performance and contribution as well as set long and short term goals, create accountability, and clarify roles and responsibilities.

Open Career Opportunities

We are constantly searching for exceptional talent. Our proven team-based approach and talent-laden colleagues work tirelessly to provide a supportive and collaborative culture to ensure success. Whether currently in the insurance industry or not, we want you to join our team.
Our current open positions are listed below.

Workers' Compensation Claims Liaison

The Workers’ Compensation Claims Liaison is responsible for managing the efforts and deliverables of the carrier claims adjusters as well as completing a wide range of insurance claims analyses. This role will be responsible for the monitoring and oversight of all Workers’ Compensation claims to ensure that they are promptly & properly adjudicated. Ensures professional business relations exist with insurance carriers, professional contacts, third-party adjusters, Client Executives, and Account Managers.

Key characteristics of the Workers’ Compensation Claims Liaison include:

  • Sets priorities and manages workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities
  • Maintains a cordial and effective relationship with clients, co-workers, carriers, vendors, and other business contacts
  • Keeps informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance
  • Interacts with others effectively by utilizing good communication skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the firm

If you are happiest showcasing your expertise, click here to start the process.

Account Advisors & Account Specialists, Risk Management

Risk Management Account Advisors and Account Specialists aide Client Executives and our valued clients in servicing of commercial accounts including marketing and insurance program design, technical knowledge, expertise, support, and daily service needs. If you are a proactive individual driven to be accurate who thrives in detail and excels in insurance knowledge, either of these roles could be for you.

Key characteristics of Account Advisors and Account Specialists include:

  • Strong ability to troubleshoot and problem solve.
  • Capable of setting priorities, working in a fast-paced environment, and coordinating with a team to achieve goals.
  • Remain educated and informed on ever-changing industry information, new product information, legislation, coverages, and technology.
  • Efficient and effective communicator with clients, co-workers, and other business contacts.

If you are happiest showcasing your expertise, click here to start the process.

Account Advisors & Account Specialists, Employee Benefits

Account Advisors and Account Specialists perform the essential functions of the position, which include aiding Client Executives with service support needs for assigned accounts. Specific service, marketing and technology responsibilities are learned in this position. May be assigned special projects as needed from time to time.

Key characteristics of the Account Advisor and Account Specialist, Employee Benefits include:

  • Prepare Request for Proposals (RFPs) which may include direct communication with client administrators, as needed, to obtain necessary information for group submissions.
  • Submit and track RFPs, which includes direct communication with carrier representatives
  • Perform quoting in carrier quoting modules
  • Prepare quote comparisons in Sentinel format
  • Build and maintain Benefit Point application with essential account information pertaining to client policy information within the Benefit Point application.
  • Complete administrative data entry for financial reports and other back-office functions (i.e. Commissions).
  • Build and support benefit enrollment initiatives through Employee Navigator
  • Manage submission of open enrollment change census(es) to carrier on client’s behalf and ensure carrier has processed changes
  • Manage manual carrier enrollment changes once submitted through Employee Navigator throughout the client’s plan year
  • Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors, and other business contacts
  • Keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance
  • Interacts with others effectively by utilizing good communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency.

If you are a proactive individual who is driven to be accurate and thrives in detail, click here to start the process.

Client Executive

Client Executives are responsible for developing new and existing business relationships. If you are a proactive, confident self-starter that thrives in competitive situations and positively influences others through poised, charismatic communication, this role is for you. Client Executives are dynamic multitaskers with the ability to focus on several tasks at once and work comfortably in a fast-paced environment.

Key characteristics of a Client Executive include:

  • Prior experience in a client-facing environment that provided exposure to “C” level decision makers.
  • An engaged, autonomous personality with a drive to succeed in a team-based environment.
  • Desire to convey an acute value proposition and vision.
  • Adept at building rapport and maintaining relationships.

If you are interested in blazing new trails, click here to start the process.

Account Executive

An Account Executive is  responsible for assistance in prospecting and retaining significant accounts. Primarily responsible for managing the client’s overall service needs by aiding Client Executives

Key characteristics of an Account Executive include:

  • Train, mentor, and further develop Client Executives
  • Manage and participate in client meetings such as a Stewardship or Pre-Renewal presentations.
  • Manage underwriting and carrier relationships
  • Manage/direct account marketing, generally utilizing established markets but may be responsible for providing additional market options
  • Research market trends, develop strategies, and negotiate with carriers
  • Advise on the sufficiency of coverage and make specific program recommendations
  • Provide technical support to Client Executives, specifically in analyzing client needs, coverage forms, and quotations

If you are interested, click here to start the process.