We are Sentinel

As an independent organization, our mission is to engage the most talented individuals in a team-based environment that consistently provides an exceptional client experience.

We Invest in You

Our employee benefits package goes beyond the basics to ensure that our team feels supported and valued. From health and wellness programs to professional development opportunities, we strive to create an environment where every individual can thrive and achieve their full potential.

At Sentinel, we believe that by investing in our people, we are investing in the future of our company. We are committed to fostering a culture of inclusivity and respect, where everyone has the opportunity to grow and succeed.

“Benefits including health, 401K, and unlimited PTO are on a whole different level with other companies I have previously been employed. It is extremely rare in the current times to find an organization like Sentinel that heavily invests in you and shows that they truly care about the well-being of their employees.”
“From the benefits to the company culture to the vision of the leadership, Sentinel is setting the standard when it comes to creating a work environment that people want to join. I'm proud to be part of a firm where everyone's opinion matters and teamwork is at the core of the company's success.”

The Sentinel Spirit

Our culture is defined by the character and personality of our people. The collaboration of our values, traditions, beliefs, behaviors, and attitudes is what makes us unique.

Diversity, Equity, and Inclusion

We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is our most valuable asset. The collective sum of the individual cultures, backgrounds, life experiences, knowledge, innovation, self-expression, capabilities, and skills of our associates represents a significant part of not only our dynamic culture but our reputation and company’s overall achievement. 

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique. 

Diversity, equity, and inclusion fuel our firm. Our unwavering commitment to authenticity, excellence, impartiality, integrity, and respect propels us daily and encourages: 

  • Mutual respect & acceptance of others without biases.
  • Commitment to efforts to build dignity, fairness, & self-esteem.
  • Empowerment, teamwork, & participation permit the representation of all groups & perspectives.
  • Work/life balance through flexible work schedules to accommodate associates’ varying needs.
  • Contributions to the communities we serve to promote a greater understanding & respect for diversity.

Together we strive to create a welcoming environment where our employees’ perspectives and identities are honored.

Safeguarding Our Community

We believe that by being actively involved in community initiatives and charity work, we can truly make a positive impact. Our team understands the importance of supporting local causes, volunteering our time, and contributing to the well-being of those around us. Together, we strive to create a brighter future for all and inspire others to join us in our mission of spreading kindness and compassion. Let’s continue to work together towards building a more caring and inclusive world for everyone.

“Sentinel has a tremendous amount of pride in the work that we do outside of the office in the form of community service. I am proud to be able to give back and make a long-lasting impact. I am thankful Sentinel affords every team member the chance to help make the communities we serve a better place."
“Joining the Sentinel Team feels like you are joining a family. We work hard, we have fun, and we give back. I value and appreciate this firm and the leadership team who allows us to give back through service days and holidays, and through supporting those in our community who need a helping hand.”

February Is Insurance Careers Month

Our Recruiting Process

1. Take The Culture Index Survey
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We utilize a Culture Index survey to assess potential candidates. This assessment is a psychometric test, measuring psychological attributes, not cognitive abilities. Candidates are assessed on how they communicate, interact, and problem-solve, to foster a culture of teamwork.
2. Resume Review
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Our team will review your resume and completed Culture Index assessment to see if you are a good match for an open position.
3. Initial Screening
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This screening, normally conducted by a video conference, allows an opportunity for you to learn more about Sentinel and Sentinel to learn more about you.
4. Team Interview
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At this stage, you will have an opportunity to meet with a number of potential colleagues. Depending on the position, you may meet in person or over a virtual meeting. Additional testing may be included at this stage including logic and insurance knowledge assessments.
5. Decision & Offer
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After the team debriefs, hiring decisions are made and you will receive feedback and/or an offer for employment at Sentinel.
6. Onboarding & Training
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Once you’ve accepted the offer, you will receive information about Sentinel’s structured Onboarding and Training process. As part of our onboarding process, you will go through background and MVR checks.
7. Formal 90-Day Reviews
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After your first 90 days of employment, you will have formal feedback from your manager or supervisor and goals set for the upcoming year.
8. Formal Semi-Annual & Annual Reviews
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Once you are past your 90-day probationary period, you will participate in Sentinel’s six-month and annual review processes to assess your individual performance and contribution as well as set long and short term goals, create accountability, and clarify roles and responsibilities.

Open Career Opportunities

We are constantly searching for exceptional talent. Our proven team-based approach and talent-laden colleagues work tirelessly to provide a supportive and collaborative culture to ensure success. Whether currently in the insurance industry or not, we want you to join our team.
Our current open positions are listed below.

Office Coordinator

The Office Coordinator manages visitors, telephone messages, and calls in a professional and efficient manner. In addition to this, the Office Coordinator performs various clerical duties which support the overall organization.

Key characteristics of the Office Coordinator include:

General Office Operations Support

  • Open and close the office daily – turn on/off lights, TVs, music, open/close doors etc. Ensure overall cleanliness and orderliness in the reception area and conference rooms
  • Often acting as the first impression of Sentinel to external partners, give a warm greeting to all people calling in and entering the office premises; assist any person approaching with a query 
  • Receive and screen all incoming phone calls and connect them to appropriate personnel. If the appropriate party is not available offer another party, voicemail or take written message
  • Process incoming/outgoing mail daily including maintenance of supplies for postage machine
  • Sort and hand over important packages, deliveries, or messages to appropriate departments within the company
  • Order and maintain office and pantry supplies for all office locations
  • Ensure the mail room is stocked with necessary supplies, stationery, mailing materials and printed collaterals (bio sheets, recently published reports, etc.)
  • Keep lobby refrigerator stocked with water
  • Manage catering functions and act as liaison with caterer when a function is scheduled
  • Keep the executive dining room stocked with beverages. Ensure the table is clean and set for four at all times. After an evening function, return the room to pre-function appearance next day
  • Run/unload the dishwasher as needed during the week

Insurance Agency Related Support

  • Pull all online documents from all carriers daily and route to the individual account manager
  • Scan and route all incoming mail to the appropriate party via Front End Scanning
  • Assist with any Certificates of Insurance, policy changes etc.
  • Print and bind proposals and presentations, as needed
  • Generate and distribute agency reports internally
  • Provide other clerical and administrative support functions. 

Interested in this position? Click here to start the process.

Account Advisors & Account Specialists, Risk Management

Risk Management Account Advisors and Account Specialists aide Client Executives and our valued clients in servicing of commercial accounts including marketing and insurance program design, technical knowledge, expertise, support, and daily service needs. If you are a proactive individual driven to be accurate who thrives in detail and excels in insurance knowledge, either of these roles could be for you.

Key characteristics of Account Advisors and Account Specialists include:

  • Strong ability to troubleshoot and problem solve.
  • Capable of setting priorities, working in a fast-paced environment, and coordinating with a team to achieve goals.
  • Remain educated and informed on ever-changing industry information, new product information, legislation, coverages, and technology.
  • Efficient and effective communicator with clients, co-workers, and other business contacts.

If you are happiest showcasing your expertise, click here to start the process.

Account Advisors & Account Specialists, Employee Benefits

Account Advisors and Account Specialists perform the essential functions of the position, which include aiding Client Executives with service support needs for assigned accounts. Specific service, marketing and technology responsibilities are learned in this position. May be assigned special projects as needed from time to time.

Key characteristics of the Account Advisor and Account Specialist, Employee Benefits include:

  • Prepare Request for Proposals (RFPs) which may include direct communication with client administrators, as needed, to obtain necessary information for group submissions.
  • Submit and track RFPs, which includes direct communication with carrier representatives
  • Perform quoting in carrier quoting modules
  • Prepare quote comparisons in Sentinel format
  • Build and maintain Benefit Point application with essential account information pertaining to client policy information within the Benefit Point application.
  • Complete administrative data entry for financial reports and other back-office functions (i.e. Commissions).
  • Build and support benefit enrollment initiatives through Employee Navigator
  • Manage submission of open enrollment change census(es) to carrier on client’s behalf and ensure carrier has processed changes
  • Manage manual carrier enrollment changes once submitted through Employee Navigator throughout the client’s plan year
  • Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors, and other business contacts
  • Keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance
  • Interacts with others effectively by utilizing good communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency.

If you are a proactive individual who is driven to be accurate and thrives in detail, click here to start the process.

Client Executive

Client Executives are responsible for developing new and existing business relationships. If you are a proactive, confident self-starter that thrives in competitive situations and positively influences others through poised, charismatic communication, this role is for you. Client Executives are dynamic multitaskers with the ability to focus on several tasks at once and work comfortably in a fast-paced environment.

Key characteristics of a Client Executive include:

  • Prior experience in a client-facing environment that provided exposure to “C” level decision makers.
  • An engaged, autonomous personality with a drive to succeed in a team-based environment.
  • Desire to convey an acute value proposition and vision.
  • Adept at building rapport and maintaining relationships.

If you are interested in blazing new trails, click here to start the process.

Account Executive

An Account Executive is  responsible for assistance in prospecting and retaining significant accounts. Primarily responsible for managing the client’s overall service needs by aiding Client Executives

Key characteristics of an Account Executive include:

  • Train, mentor, and further develop Client Executives
  • Manage and participate in client meetings such as a Stewardship or Pre-Renewal presentations.
  • Manage underwriting and carrier relationships
  • Manage/direct account marketing, generally utilizing established markets but may be responsible for providing additional market options
  • Research market trends, develop strategies, and negotiate with carriers
  • Advise on the sufficiency of coverage and make specific program recommendations
  • Provide technical support to Client Executives, specifically in analyzing client needs, coverage forms, and quotations

If you are interested, click here to start the process.