Private Client Services

We understand that each individual and family has unique needs and circumstances, which is why our Private Client Services team takes a personalized approach to create tailored risk management solutions.

By conducting a comprehensive analysis of your assets, lifestyle, and goals, we are able to provide you with a customized plan that addresses your specific concerns and safeguards your financial well-being. With our guidance and expertise, you can have peace of mind knowing that your assets and loved ones are protected from unforeseen events that could impact your financial security.

Our Process

Step 1: Personal Risk Assessment

Our process begins with a complimentary Personal Risk Assessment. Our team performs a thorough analysis of your personal risk profile to identify your asset and liability protection needs. This includes an analysis of your exposure to risk based on your lifestyle, as well as reviewing your existing insurance program to identify any potential gaps in coverage. Complete the form below to receive your complimentary Personal Risk Assessment.

Step 2: Customized Solutions

Based on your individual personal risk assessment, we present you with options and recommendations custom-tailored to your specific needs. We leverage our strategic partnerships with specialized insurance carriers to deliver you customized solutions.

High-Value Home

High-end homes deserve high-end protection. We offer specialized coverage solutions not available with mass-market insurance.

Guaranteed Replacement Cost
Coverage is extended beyond the policy limits if you need to rebuild or restore your home after a loss.

Replacement Cost for Contents
Provides the full amount needed to replace damaged personal property.

Deductible Waiver
You pay no out-of-pocket deductible on losses greater than $50,000

Additional Living Expense
You’ll be provided comparable temporary housing if you are displaced from your home due to a covered claim.

Mortgage Expense
After a covered loss, your mortgage payments are covered during the restoration period for up to one year.

Exceptional Claims Service
Our carriers typically contact you within 24 hours of a reported loss.  In many instances payment can be issued within 48 hours of settlement.

Automobile

We offer solutions that allow you to be fully covered, no matter what type of vehicle you own. You can pick and choose the options that work best for you.

Agreed Value Loss Settlement
When your policy is issued, we’ll work with you to determine a fixed amount you will be paid in the event of a total loss, regardless of depreciation and without a deductible.

Original Replacement Parts
If your car can be repaired, we will help ensure that they are performed to the highest standard. Your policy covers the full cost of original equipment manufacturers’ (OEM) parts.

Rental Car Coverage
If you need a temporary car while yours is being fixed after a covered loss, you’ll be able to choose one that fits your needs.

Temporary Emergency Living Expense
If you experience a covered loss more than 50 miles from home, you’ll have coverage to pay for meals and lodging while your vehicle is repaired.

Valuables

Solutions to cover all of your special items – from jewelry to artwork, china, wine and antiques, we can help safeguard your most  prized possessions.Flexible Coverage Options
Choose itemized (scheduled) coverage for items with known values, blanket coverage for a wider collection of lower-value items, or a combination of both.

Market Value
Pays up to 150% of the amount of your itemized coverage if the cost to replace an item exceeds the scheduled coverage.

Worldwide Coverage
Your valuables are covered at home and across the globe.

Umbrella

Your success and assets expose you to a greater number of liability risks, and a lost lawsuit can threaten not only your existing wealth and future earnings, but also the legacy you plan to leave for future generations.

High Limits of Cover
Liability limits up to $50 million are available.

Defense Costs
Unlimited legal defense costs for claims of personal injury and property damage are covered—even if the suit is groundless, false or fraudulent—and do not reduce the amount available to pay damages.

Specialized Liability Coverage Offerings
In certain situations a more specialized personal liability policy can help further protect your assets.  Coverages available include:

  • Excess Uninsured/Underinsured Motorist Liability
  • Not-for-Profit Directors and Officer Liability
  • Domestic Employment Practices Liability
Watercraft

Whether you own a sailboat, powerboat, or luxury yacht, we have comprehensive solutions to cover any type of vessel.
Agreed Value Loss Settlement
Pays the hull coverage amount listed on your policy in the event of a total loss.

Emergency Towing and Assistance
If your vessel becomes disabled, you’re covered for towing and emergency assistance costs.

Hurricane Haul-Out
You’ll be reimbursed for costs incurred to move and store a vessel in order to keep it from being damaged by a named storm.

Uninsured Boater Liability
Coverage for bodily injury experienced by you and any passengers on your vessel who are injured by an uninsured vessel.

Specialty Vehicles

Solutions to cover most types of vehicles and toy – Recreational Vehicles, Motorcycles, Golf Carts, All-Terrain Vehicles, and more.

Step 3: Program Implementation

We make the transition seamless – deploying your new program and assisting with canceling your current policies.

Step 4: Proactive Program Management

Your dedicated service team monitors your program and conducts annual reviews to ensure that your program keeps pace with your changing lifestyle and financial circumstances.

La’Toya Chambers
Senior Account Advisor

Debbi Sheppard
Senior Account Advisor

David Douglas
Account Specialist

Sherri Walker, CPCU, AIM, AIC, AINS
Director of Claims

Devan Evans, AIC, AINS, AIC-M, AIM
Senior Claims Liaison

Wind Insurance
Flood Insurance
Insurance Spring Cleaning

The Sentinel Difference

Custom-Tailored Coverage
Sentinel’s process is unparalleled in the industry. We design a comprehensive insurance program unique to your specific risk profile.
Claims Advocacy
Sentinel’s claims advocacy team delivers a concierge approach that ensures a smooth and successful claims experience.
Account Management
The depth of service from your Sentinel team is second to none. Your advisor and your dedicated account manager are available to respond to any requests or needs you may have.
Program Monitoring
Sentinel monitors your program and conducts annual reviews to ensure your program keeps pace with your changing lifestyle and financial circumstances.
Access To Top Insurance Carriers
Sentinel works with industry-leading carriers who specialize in serving affluent customers.
Coverage For A Modern World
Sentinel addresses modern day threats that competitors can often overlook, including cyber fraud, identity theft, protection for assets owned by trusts and limited liability companies, and domestic employment practices liability.
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Exclusive Services

Arcadia Art Consultancy is a boutique tangible asset management firm, specializing in supporting high net worth individuals build, manage, preserve, and transfer their collections of fine art, jewelry, and other luxury assets. AAC and Sentinel work collaboratively with your insurance carrier to provide the coverage limits and terms you need to properly protect your collections.

Sasser Restoration’s Green Light Priority Response Program offered by  in conjunction with Sentinel helps clients prepare for and recover from catastrophic and emergent events, including hurricanes, fires, floods and biohazards. This program helps you allocate resources when they are most scarce.

Helping Professional Advisors

Our team partners with family offices, attorneys, accountants, wealth advisors, and other professionals to manage the insurance needs of affluent individuals and families. Whether working independently or in partnership with you, we assess and manage exposure so that your clients and you can rest easy. With the capabilities and resources of a national broker and the personalized attention of a regional firm, we deploy an in-depth strategic process that allows us to deliver an unparalleled, concierge-level client experience.